Dear Guest,
welcome to Genoa and thanks for choosing Vittoria Rooms For Rent, we wish you a happy sojourn.
Be assured that our entire staff is at your service to meet any need you might have and to help you discover our city.
This guide contains hotel policies as well as information for your visit to Genoa, including its museums and main tourist attractions.
During your stay it could be very useful, especially when you are outside from the Vittoria Rooms For Rent, which is why we have made it available on our official website.
Should you require any information not included in this guide, we are, as always, at your service.



Policies and Services:

Check-in: from 14.00 pm to 21.00 pm.

Please give us confirmation mail or phone us to agree on your exact arrival time.

Check-out: no later than 11.00 am.

NB: A left luggage area is available for Guests free of charge; luggage claim within 18.30 pm.



Credit card authorization for reservation with direct payment:

All reservations with direct payment on arrival should be guaranteed by a valid credit card, bank transfer or by postal order.

The amount requested may vary according to the type of reservation.

For the Standard reservation (our cancellation policy allows reservations to be changed or cancelled up to 48 hours before arrival) guests must guarantee payment for the first night by credit card, bank transfer, or postal order.

The entire amount will be requested on arrival (using the same credit card, a different credit card, or cash).
We will send you, in the following days, the invoice by e-mail. So please leave us your e-mail address.



Room keys/safe:

The keys will be delivered to the Customer during check- in and will be returned to the front desk at check-out.
To the left of the front door you will find a mailbox where you can leave your keys with Blu Area Parking Pass, if you rented on arrival.

The use of the safe is free (please follow the written instructions inside your room).




For all our customers is available a private parking, daily cost 15 €.



Heating/Air Conditioning:

The Vittoria Rooms For Rent heating system is equipped with an installation of floor heating in all rooms and public areas.
All the rooms are also equipped with centralized air conditioning.



Wi-Fi Access:

Wi-Fi connection is free. User ID and Password are inside your room.



City tax:

1€ per person per night up to 8 days maximum consecutively.
1. residents of Genoa
2. children up to the age of 14
3. people lodged in town to have a treatment in healthcare facilities in the city area and 1 accompanying person for each patient
4. people care for hospital patients in healthcare facilities in the city area, up to 2 accompanying persons for each patient
5. state and local members of the Police Force, Fire Brigade and Civil Defence during sojourns for exclusive requirements of the service
6. people sojourning at the expense of City Administation.



Car rental with driver:

Directly from Vittoria Rooms For Rent you can book a sightseeing with multilingual guide, transfer from/to Cristoforo Colombo airport and city trips or travel out of town (Outlet Serravalle, Portofino, Cinque Terre etc.).
For more information and reservations please contact Federico +39 366 6318199.



Useful and helpful numbers:

Police: +39 113
Police(Carabinieri): +39 112
Central Police Station: +39 06 4686
Ambulance: +39 118
Firefighters: +39 115
Lost & Found (bus or tram): +39 010 500519
Lost & Found (Airport): +39 010 6015407



Genoa Exibition

Full list is available via the following download:


Il Vittoria Rooms For Rent does not provide for a reception continuous service.

For any information please contact +39 345 6436513.

Vittoria Room For Rent management and staff wish you
a pleasant stay.